a. Our guarantee provides you with free repairs of your Q1, including parts, postage and labour, for up to 12 months. You are responsible for the cost of your own labour.

​

b. Should you experience a problem please visit www.ilbtech.com/tech-support to be advised a course of action. If this does not fix the problem, it may be neccessary to return the Q1 for repair by prior written authorisation via our Contact / Get in Touch page.

​

c. Should we deem the Q1 beyond repair, a replacement will be provided.

​

d. This warranty does not apply to cosmetic damage, such as scratches, cracks or wears and tear or to inability to meet the performance stated here or to abuse, unauthorised maintenance or any conditions, malfunctions or damage not resulting from defects in material or workmanship.

​

e. The Q1 One-Year Limited Warranty is a voluntary manufacturer's warranty. It provides rights separate to rights provided by consumer law. You have the right to choose whether to claim service under the Q1 One-Year Limited Warranty or under consumer law rights.